Eastern Cape Gambling Board (ECGB)

Regulating gambling activities in the Eastern Cape.

Betting Sites Regulated

WanejoBets logo
YourBet logo
⚖️

Mandate & Oversight

  • Role Regulator of all gambling and betting across the Eastern Cape province, from coastal cities to inland towns and rural areas.
  • Scope Licenses and monitors casinos, bookmakers, bingo operators, route operators, and betting platforms in the Eastern Cape. Eastern Cape
  • Legislation Established under the Eastern Cape Gambling Act.
  • Development Supports transformation, responsible gambling, and socio-economic development linked to regulated gambling in the province.
📝

Licensing & Complaints

  • Verify All operators must display a valid ECGB licence number on their platforms and premises.
  • Complaints Players can escalate unresolved disputes directly to the Eastern Cape Gambling Board.
  • Illegal Sites Report unlicensed or offshore operators targeting Eastern Cape residents.
  • Player Tools Licensed operators must provide responsible gambling tools such as self-exclusion and deposit limits.
📞

Contact & Resources

Eastern Cape Gambling Board (ECGB) – FAQ

Quick answers about ECGB licensing, verification, complaints, illegal gambling reports, and responsible play in the Eastern Cape province (East London and surrounding regions).

+Does the ECGB issue gambling licences in the Eastern Cape?
Yes. The Eastern Cape Gambling Board (ECGB) issues licences to casinos, bookmakers, bingo operators, route operators, and totalisators under the Eastern Cape Gambling Act.
+How do I verify that a site is licensed by the ECGB?
Look for a valid ECGB licence number in the operator’s footer or premises signage, then confirm the details via the official ECGB website or public registers at ecgb.org.za.
+Where do I send a complaint about an ECGB-licensed operator?
First raise the issue with the operator. If unresolved, escalate it to the Eastern Cape Gambling Board with your account details, bet references, dates, and evidence. Complaint channels are listed on the ECGB website, or you can email communications@ecgb.org.za or call +27 43 702 8300.
+What player protection tools must ECGB licensees provide?
Licensees must offer responsible gambling tools such as deposit limits, self-exclusion options, and cooling-off periods, as required by provincial regulations.
+How do I report suspected illegal or unlicensed gambling in the Eastern Cape?
Gather supporting evidence (screenshots, URLs, timestamps, bet IDs) and submit it to the ECGB via the official website, email, or phone. The Board investigates illegal activity and may work with law enforcement where necessary.
+Where can I get responsible gambling support in the Eastern Cape?
Call the South African Responsible Gambling Foundation (SARGF) helpline at 0800 006 008 or visit responsiblegambling.org.za. Additional resources may be listed on the ECGB website.

About Eastern Cape Gambling Board South Africa (ECGB)

The Eastern Cape Gambling Board (ECGB) is the official regulator mandated to oversee all licensed gambling activities within the province of the Eastern Cape. Established under the Eastern Cape Gambling Act, the Board ensures that gambling contributes to provincial development while safeguarding the public against unfair or illegal practices. Its work covers casinos, bookmakers, bingo halls, route operators, and emerging digital platforms, ensuring all operate responsibly and transparently.


🎯 Role and Responsibilities

The ECGB’s regulatory mandate reflects the unique economic and social priorities of the Eastern Cape. Its functions include:

  • Licensing & Approvals → Granting licences to casinos, bingo halls, bookmakers, route operators, and betting platforms operating legally within the province.
  • Compliance Monitoring → Conducting regular audits and inspections to confirm adherence to licence conditions, provincial laws, and responsible gambling requirements.
  • Enforcement → Investigating and prosecuting illegal gambling operations that exploit players or undermine the regulated industry.
  • Consumer Protection → Offering dispute resolution processes, ensuring transparent payouts, and protecting players from misleading operators.
  • Socio-Economic Impact → Promoting transformation, local employment, and tourism opportunities tied to the regulated gambling industry.

🛡️ Licensing, Safety & Trust

Only operators holding a valid ECGB licence are legally permitted to run gambling activities in the Eastern Cape. This system provides players with:

  • Verified operators who meet strict financial and ethical standards.
  • Easy access to licence information for casinos, bingo venues, and betting sites.
  • An impartial authority to escalate complaints or disputes.

By maintaining these safeguards, the ECGB ensures that gambling remains not only a form of entertainment but also a safe and fair activity for the public.


📊 Research and Public Education

The ECGB also invests in knowledge and awareness initiatives that extend beyond regulation:

  • Market Research → Publishing reports on provincial gambling revenues, trends, and socio-economic impacts.
  • Policy Advice → Assisting the Eastern Cape Provincial Government with data and insights to shape future gambling policy.
  • Awareness Campaigns → Running campaigns on responsible gambling, warning against illegal operators, and educating the public about player protection tools.

🤝 Cooperation and Oversight

To strengthen its role, the ECGB collaborates with:

  • Provincial Government → Ensuring the gambling industry supports local economic growth.
  • Law Enforcement → Targeting illegal gambling and ensuring compliance across the province.
  • Industry Partners → Encouraging transformation and corporate social responsibility.
  • Responsible Gambling Organisations → Promoting self-exclusion, counselling, and player education programs.

📌 Why the ECGB Matters to Players

For players across the Eastern Cape, the ECGB ensures:

  • Legal access to licensed casinos, bingo halls, and betting platforms.
  • Confidence that games are fair, payouts are honoured, and complaints are taken seriously.
  • Protection from unlicensed and fraudulent operators.
  • Access to responsible gambling resources and education.

🏁 Final Word

The Eastern Cape Gambling Board plays a vital role in protecting the integrity of the gambling industry within the province. By balancing entertainment with consumer protection, compliance, and socio-economic responsibility, the ECGB ensures that regulated gambling is safe, fair, and beneficial to the broader Eastern Cape community. For players, choosing an ECGB-licensed operator means betting with trust and confidence.



Popular Sites

Scroll to Top