National Gambling Board (NGB)

National authority overseeing legal gambling in South Africa.

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Mandate & Oversight

  • Role National authority ensuring legal, fair, and responsible gambling across South Africa.
  • Scope Sets national policy, maintains central registers, and monitors provincial gambling boards. National
  • Licensing No. Licences are issued by the nine provincial gambling boards; the NGB provides national oversight.
  • Responsible Play Supports harm-minimisation and player-protection programmes in partnership with SARGF (helpline 0800 006 008).
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Licensing & Complaints

  • Verify Licensed sites show their provincial licence in the footer — confirm it with the regulator.
  • Complaints 1) Contact the operator.
    2) If unresolved, escalate to the relevant provincial board.
    3) For systemic issues, notify the NGB.
  • Illegal Sites Report suspected unlicensed operators to your provincial board and the NGB. Include bet IDs, timestamps, and screenshots.
  • Player Tools Licensed sites must offer deposit limits, self-exclusion, and cooling-off periods.
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Contact & Resources

National Gambling Board (NGB) — FAQ

Quick answers about the NGB’s role, licensing, verification, complaints and support in South Africa.

+Does the NGB issue gambling licences?
No. Licences are issued by the nine provincial gambling boards. The NGB provides national policy and oversight.
+How do I verify a legal betting site?
Check the footer for the provincial licence and regulator name, then confirm it on the regulator’s official website.
+Where do I send a complaint?
First contact the operator. If unresolved, escalate to the relevant provincial board. For systemic issues, notify the NGB.
+What player protection tools must be offered?
Licensed sites must provide deposit limits, self-exclusion and cooling-off periods, in line with South African regulations.
+How do I report suspected illegal gambling?
Collect evidence (screenshots, timestamps, bet IDs) and report it to your provincial regulator and the NGB.
+Where can I get responsible gambling support?
Contact the South African Responsible Gambling Foundation (SARGF) helpline at 0800 006 008 or visit responsiblegambling.org.za.

About National Gambling Board South Africa (NGB)

The National Gambling Board (NGB) is the highest regulatory authority overseeing gambling in South Africa. It was established under the National Gambling Act of 1996 and plays a central role in shaping the country’s gambling policy. Unlike provincial regulators, which license and supervise operators in their own provinces, the NGB serves as a national oversight body.

The NGB’s primary function is to ensure that gambling in South Africa is conducted in a legal, fair, and responsible manner. It coordinates with all nine provincial gambling boards, supports government in policy development, and works to protect players against illegal or harmful gambling practices.


🎯 Role and Responsibilities

The NGB has a wide mandate that covers all aspects of gambling regulation at the national level. Key responsibilities include:

  • Policy Development → Advising the Minister of Trade, Industry and Competition on national gambling legislation and regulations.
  • Oversight & Compliance → Monitoring the performance of provincial gambling boards to ensure they enforce the law effectively.
  • National Database → Maintaining a central registry of gambling machines, betting operators, and licensing data.
  • Research & Reporting → Conducting studies on gambling trends and publishing reports to guide policy and consumer awareness.
  • Combating Illegal Gambling → Coordinating enforcement efforts against unlicensed operators and unlawful betting practices.
  • Responsible Gambling → Supporting programs that promote awareness, player protection, and harm minimisation.

🛡️ Licensing, Safety & Trust

It’s important to note that the NGB does not issue gambling licences directly to operators. Licensing is handled at a provincial level (e.g., Gauteng Gambling Board, Western Cape Gambling & Racing Board).

Instead, the NGB ensures that all provincial boards are:

  • Applying the law consistently.
  • Issuing licences only to vetted and compliant operators.
  • Promoting responsible gambling initiatives in line with national policy.

For players, this means that even if you register with a site licensed in Gauteng, Western Cape, or another province, the NGB is still the overarching authority ensuring standards are met nationwide.


📊 Research and Public Education

The NGB is also known for its role in research and education. Regular publications and reports provide insights into:

  • The size and impact of the gambling industry.
  • Emerging risks such as online gambling abuse or illegal international operators.
  • The effectiveness of responsible gambling campaigns.

This focus on transparency helps both policymakers and the public understand the broader picture of gambling in South Africa.


🤝 Cooperation with Oversight Bodies

The NGB doesn’t work in isolation. It partners with other oversight and industry organisations such as:

  • CASA (Casino Association of South Africa) – ensuring casino operators maintain standards.
  • South African Responsible Gambling Foundation (SARGF) – promoting responsible gambling awareness and support.
  • Provincial Gambling Boards – the frontline regulators that license and monitor operators.

📌 Why the NGB Matters to Players

For South African players, the NGB acts as a safety net. It ensures:

  • A consistent regulatory framework across all provinces.
  • Illegal operators are investigated and shut down.
  • Gambling remains an activity carried out with fairness, transparency, and player protection in mind.

If you want to verify whether a betting site is operating legally in South Africa, check which provincial board has licensed it, and remember that the NGB oversees the entire system nationally.


🏁 Final Word

The National Gambling Board of South Africa is the backbone of the country’s gambling regulation. While provincial boards handle the day-to-day licensing of operators, the NGB ensures that the entire system works cohesively and remains accountable.

For players, this means that when you choose a betting site licensed by a provincial regulator, you are also protected by the standards and oversight set at the national level.



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