
Responsible Gambling Foundation (SARGF)
National program promoting responsible gambling & player protection.
Mission & Services
- Role Independent foundation dedicated to responsible gambling and reducing gambling-related harm in South Africa.
- Scope 24/7 counselling, prevention education, research, and industry training under the National Responsible Gambling Programme. National
- Services Helpline & WhatsApp support, referrals to professional treatment, school/workplace awareness, operator training.
- Who It Helps Players, families, communities, and operators seeking guidance on responsible play.
Support & Referrals
- Helpline 0800 006 008 β free, confidential, 24/7.
- WhatsApp 076 675 0710
- Training Responsible gambling training for operators and staff (enquiries via website).
- Materials Educational collateral available on request for awareness campaigns.
Contact & Resources
- Website responsiblegambling.org.za
- Office Number +27 011 026 7323
- Office Address Sunnyside Office Park, Sentinel House (2nd floor), 32 Princess of Wales, Parktown, Johannesburg
- Useful Links Responsible Gambling Β· Licensing & Legal Β· All Regulators
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South African Responsible Gambling Foundation (SARGF) β FAQ
Key answers on getting help, confidentiality, WhatsApp support, services, family assistance, and self-exclusion in South Africa.
+How do I get help right now?
+Is support free and confidential?
+Can I use WhatsApp to talk to someone?
+What services does SARGF provide?
+Iβm worried about a family member β what should I do?
+Where can I learn about self-exclusion and safer play tools?
About South African Responsible Gambling Foundation (SARGF)
The South African Responsible Gambling Foundation (SARGF) is the countryβs leading independent organisation dedicated to addressing problem gambling and promoting safe, informed play. Established in 2000 as part of a publicβprivate partnership, the Foundation operates under the guidance of the National Responsible Gambling Programme (NRGP). Its mission is to balance the enjoyment of gambling as leisure with protecting individuals, families, and communities from gambling-related harm.
π― Role and Responsibilities
The SARGFβs work goes beyond advocacy β it delivers research, education, and direct support services. Its responsibilities include:
- Prevention & Education β Delivering awareness programmes in schools, communities, and workplaces.
- Treatment & Counselling β Offering free, confidential help through the National Responsible Gambling Helpline and professional counselling services.
- Research & Monitoring β Publishing data on gambling trends and evaluating the effectiveness of harm-reduction measures.
- Policy Engagement β Advising regulators, government, and industry stakeholders to ensure responsible gambling remains a priority across South Africa.
- Industry Training β Equipping casino and betting operators with tools and training to identify and assist problem gamblers.
π‘οΈ Licensing, Safety & Trust
While the SARGF is not a licensing authority, it plays a vital complementary role in maintaining a safe gambling environment nationwide. It ensures that:
- Operators commit funding and resources to responsible gambling initiatives.
- Consumers have access to accurate information and practical protection tools.
- Industry training programmes enforce awareness of early risk signs.
- Players know they have a trusted, independent organisation to turn to for assistance.
Through these measures, the Foundation ensures that responsible gambling is not just a principle, but an everyday practice across South Africa.
π Research and Public Education
The SARGF is well-known for its evidence-driven approach:
- Research Studies β Tracking gambling behaviours, risks, and prevalence of problem gambling in South Africa.
- Public Campaigns β Running multilingual campaigns to raise awareness about self-exclusion, helplines, and healthy gambling habits.
- Policy Guidance β Providing government and regulators with recommendations to enhance player protection.
π€ Cooperation and Oversight
The SARGF operates through partnerships and collaboration:
- Government & Regulators β Supporting the National Gambling Board and provincial gambling boards with responsible play frameworks.
- Industry Operators β Ensuring casinos and betting sites provide responsible gambling information and self-exclusion options.
- Healthcare & NGOs β Partnering with counselling and mental health professionals to support affected individuals and families.
- International Networks β Contributing to global research and learning from international best practices.
π Why the SARGF Matters to Players
For South African players, the SARGF provides:
- Free and confidential counselling through the National Helpline (0800 006 008).
- Practical education on how to gamble responsibly.
- Support for families and communities impacted by gambling addiction.
- Assurance that gambling operators are contributing to harm-reduction initiatives.
π Final Word
The South African Responsible Gambling Foundation (SARGF) plays a unique and essential role in ensuring gambling in South Africa remains safe, informed, and socially responsible. By combining research, education, treatment, and advocacy, the Foundation provides players with tools to enjoy gambling responsibly, while protecting communities from harm. For anyone in need, SARGF is a trusted partner committed to responsible gambling South Africa.