KwaZulu-Natal Gaming and Betting Board (KZNGBB)
Oversight body for legal gambling in KwaZulu-Natal.
Regulated Betting Sites
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Mandate & Oversight
- Role Regulator of all gambling and betting in KwaZulu-Natal, from Durban to Pietermaritzburg and beyond.
- Scope Licenses and regulates casinos, bookmakers, bingo halls, route/site operators, totalisators, and racecourses in KZN. KwaZulu-Natal
- Legislation Established under the KwaZulu-Natal Gaming & Betting Act, 8 of 2010.
- Transformation Supports socio-economic development, employment, and transformation of the KZN gambling and horseracing industry.
Licensing & Complaints
- Verify KZN operators must display a valid KZNGBB licence number on their site or premises.
- Complaints Unresolved disputes with operators can be escalated directly to the Board.
- Illegal Sites Report unlicensed or offshore gambling websites targeting KZN players.
- Player Tools All licensees must provide responsible gambling options such as self-exclusion and deposit limits.
Contact & Resources
- Website Visit the KZNGBB Website
- Email enquiries@kzngbb.org.za
- Phone +27 (033) 345 2714
- Address KZNGBB House, Redlands Estate, 1 George MacFarlane Lane, Wembley, Pietermaritzburg, 3201, South Africa
- Note In May 2024, the KZNGBB was merged into the KwaZulu-Natal Economic Regulatory Authority (KZNERA), but continues to operate its official portal for public guidance.
- Useful Links All Regulators · Licensed Betting Sites · Responsible Gambling
KwaZulu-Natal Gaming and Betting Board (KZNGBB) FAQ
Common questions about the KZNGBB, its role in regulating betting in KwaZulu-Natal, and what it means for bettors in the province.
+ What is the KwaZulu-Natal Gaming and Betting Board?
+ What types of gambling does the KZNGBB regulate?
+ Does the KZNGBB license online bookmakers?
+ How do I lodge a complaint about a licensed operator in KwaZulu-Natal?
+ How do I report illegal gambling in KwaZulu-Natal?
+ Does the KZNGBB conduct FICA compliance checks?
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About the KwaZulu-Natal Gaming and Betting Board (KZNGBB)
The KwaZulu-Natal Gaming and Betting Board is the provincial authority responsible for regulating and controlling all gambling and betting activities in KwaZulu-Natal. It is a Schedule 3C public entity under the Public Finance Management Act, with its mandate set out in the KwaZulu-Natal Gaming and Betting Act of 2010.
The Board regulates the operations of casinos, bingo operators, route operators, site operators, bookmaking businesses, totalisators, racecourse operators and holders of certificates of suitability in the province.
KwaZulu-Natal Gaming and Betting Board (KZNGBB) Function
The KZNGBB licenses qualified entities and individuals to conduct gambling and betting activities in KwaZulu-Natal. It monitors compliance with licence conditions, enforces applicable legislation, collects gambling taxes and levies on behalf of the provincial government and advises on matters relating to the gambling industry in the province.
The Board also has a mandate to promote transformation within the gambling and horse racing industries, including increasing ownership and participation by historically disadvantaged persons.
KwaZulu-Natal Gaming and Betting Board (KZNGBB) Role in Online Betting
The KZNGBB licenses and regulates bookmaking businesses operating in KwaZulu-Natal. Licensed bookmakers are subject to ongoing monitoring and compliance evaluations by the Board. In 2024, the KZNGBB issued a public notice inviting applications for online bookmaking rights, signalling active regulation of online betting within the province.
KwaZulu-Natal Gaming and Betting Board (KZNGBB) Licensing
The KZNGBB issues licences across several categories.
- Casino licences cover the five casino operations in the province.
- Bingo licences cover eight bingo operations in KwaZulu-Natal.
- Betting licences cover bookmaking businesses, totalisators and racecourse operators.
- Limited Payout Machines (LPM) licences cover route operators and site operators (Type A) for limited payout gaming machines.
- Certificates of suitability are issued to entities and individuals required to meet the Board’s standards for participation in the industry.
Licence applications are only accepted when the Board issues a public notice inviting applications.
KwaZulu-Natal Gaming and Betting Board (KZNGBB) Monitoring and Compliance
The KZNGBB has a dedicated monitoring and compliance division that supports the Board’s regulatory mandate. Its activities include evaluating gaming machine and equipment compliance with standards, assessing security and surveillance systems, reviewing gaming procedures and internal controls, evaluating premises, and monitoring licensed operators for ongoing compliance with their licence conditions.
The division also assists with investigations into improper conduct by licensed persons and reports of illegal gambling in the province.
KwaZulu-Natal Gaming and Betting Board (KZNGBB) Enforcement and Illegal Gambling
The KZNGBB is responsible for the eradication of illegal gambling in KwaZulu-Natal and investigates all reported cases of fraud and corruption within the industry. Members of the public can report illegal gambling through the following channels:
Toll free: 080 112 2568 Email: KZNGBB@tip-offs.com Fax: 0800 00 77 88 Website: www.tip-offs.com
KwaZulu-Natal Gaming and Betting Board (KZNGBB) FICA Compliance
The KZNGBB is responsible for ensuring compliance with the Financial Intelligence Centre Act within the KwaZulu-Natal gambling industry. This includes conducting FICA audits on licensed operators, investigating non-compliance and issuing offence notices where necessary.
KwaZulu-Natal Gaming and Betting Board (KZNGBB) Transformation and Social Responsibility
The Board monitors socio-economic development within the industry, including job creation, B-BBEE compliance and corporate social investment by licensees. The KwaZulu-Natal Gaming and Betting Act also established the Horse Racing and Betting Transformation Fund, which promotes opportunities for historically disadvantaged persons to participate in and increase their ownership stakes in the horse racing and betting industries.
KwaZulu-Natal Gaming and Betting Board (KZNGBB) Values
The KZNGBB operates according to six core values.
- Integrity reflects the practice of the highest ethical standards within the entity.
- Service Delivery refers to providing consistent, premium service to all stakeholders.
- Fairness and Impartiality means making decisions in a fair and appropriate manner based on relevant criteria and reliable information.
- Professionalism covers demonstrating appropriate skills, judgement and polite behaviour in all stakeholder engagements.
- Transparency refers to honesty and open communication with all stakeholders.
- Innovation focuses on creating new ideas, processes or systems that lead to positive and effective changes.
KwaZulu-Natal Gaming and Betting Board (KZNGBB) Key Details
- Full name: KwaZulu-Natal Gaming and Betting Board
- Established under: KwaZulu-Natal Gaming and Betting Act, 2010 (Act 8 of 2010)
- Province: KwaZulu-Natal
- Primary function: Licensing, regulation and oversight of gambling and betting activities in KwaZulu-Natal
- Sectors regulated: Casinos, betting, bingo, limited payout machines, racecourse operators, manufacturers
Responsible Gambling (18+)
Betting and Lotto are for adults only. Bet for fun, set limits, and only use money you can afford to lose. If gambling stops being enjoyable or you’re worried about your play, take a break and get support. Winners know when to stop.
You must be 18 or older to gamble in South Africa. If you need help now, call the NRGP on 0800 006 008.
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