
Western Cape Gambling and Racing Board
Regulator for gambling and racing in the Western Cape..
Betting Sites Regulated
Mandate & Oversight
- Role Provincial regulator overseeing all gambling and racing activities in the Western Cape.
- Scope Licenses, monitors, and regulates betting operators, casinos, and racing in the Western Cape. Provincial
- Licensing Issues bookmaker, casino, and racing licences under provincial law.
- Responsible Play Promotes responsible gambling practices and supports harm-minimisation initiatives.
Licensing & Complaints
- Verify Operators licensed in the Western Cape must display their WCGRB licence number in their footer.
- Complaints Disputes should be raised with the operator first. If unresolved, submit a complaint directly to WCGRB.
- Illegal Sites Report unlicensed gambling activity in the province to WCGRB with evidence like bet IDs or screenshots.
- Player Tools Licensees must provide deposit limits, self-exclusion, and other responsible play tools.
Contact & Resources
- Website Visit the WCGRB Website
- Email info@wcgrb.co.za
- Phone +27 021 480 7400
- Address Third Floor, 100 Fairway Close, Parow, Cape Town, 7500, South Africa
- Useful Links All Regulators Β· Licensed Betting Sites Β· Responsible Gambling (SARGF)
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Western Cape Gambling & Racing Board (WCGRB) β FAQ
Quick answers about WCGRB licensing, verification, complaints, illegal gambling reports, and player support in the Western Cape.
+Does the WCGRB issue gambling licences in the Western Cape?
+How do I verify that a site is licensed by the WCGRB?
+Where do I send a complaint about a WCGRB-licensed operator?
+What player protection tools must WCGRB licensees provide?
+How do I report suspected illegal or unlicensed gambling in the Western Cape?
+Where can I get responsible gambling support in the Western Cape?
Western Cape Gambling and Racing Board South Africa (WCGRB)
The Western Cape Gambling and Racing Board (WCGRB) is the official provincial authority responsible for regulating all licensed gambling and racing activities within the Western Cape. It operates under the Western Cape Gambling and Racing Act and exists to protect the public, maintain fairness in the industry, and uphold responsible gambling standards.
π― Role and Responsibilities
The WCGRB has a comprehensive mandate covering every aspect of gambling in the province. Its core responsibilities include:
- Licensing & Approvals β Issuing licences for bookmakers, casinos, totalisators, route operators, and manufacturers or suppliers.
- Compliance Monitoring β Conducting inspections, audits, and reviews to ensure operators comply with licence conditions.
- Enforcement β Investigating illegal gambling and taking regulatory action where operators breach the law.
- Racing Oversight β Supervising horse racing and betting systems, ensuring integrity and fair play.
- Responsible Gambling β Requiring licensees to provide player protection tools such as self-exclusion and deposit limits.
- Public Transparency β Publishing official notices, licence decisions, and annual reports for open access.
π‘οΈ Licensing, Safety & Trust
All legal gambling operators in the Western Cape must hold a valid WCGRB licence. This ensures:
- Operators are financially stable, compliant, and fit to hold a licence.
- Players can confirm legitimacy by checking for a WCGRB licence number displayed on operator websites and premises.
- Any disputes can be escalated to the WCGRB if not resolved directly with the operator.
The Boardβs strict licensing conditions mean that operators must prioritise fairness, responsible play, and transparent conduct at all times.
π Research and Public Education
The WCGRB also contributes to broader knowledge and awareness through:
- Publishing annual reports on gambling revenue, licensing activity, and sector trends.
- Providing data and analysis to support policymaking in the Western Cape.
- Promoting public education campaigns on safe and responsible gambling practices.
This commitment to transparency helps both players and policymakers understand the gambling landscape in the province.
π€ Cooperation and Oversight
The WCGRB works alongside other institutions and industry stakeholders to strengthen its regulatory impact. Partnerships include:
- Collaborating with the South African Responsible Gambling Foundation (SARGF) to promote harm-minimisation.
- Engaging with law enforcement to act against unlicensed or illegal gambling activities.
- Maintaining communication with industry operators to ensure compliance and continuous improvement.
π Why the WCGRB Matters to Players
For anyone betting or gambling in the Western Cape, the WCGRB is the direct line of protection. It ensures that:
- Only vetted and compliant operators may offer gambling in the province.
- Complaints have a clear escalation channel to the regulator.
- Illegal or unsafe operators are actively investigated and addressed.
- Responsible gambling resources remain accessible to all players.
By choosing an operator licensed by the WCGRB, players know they are engaging with a regulated and trustworthy platform.
π Last Word
The Western Cape Gambling and Racing Board is the cornerstone of gambling regulation in the province. Its role goes beyond licensing β it safeguards the integrity of the industry, enforces compliance, and ensures that gambling remains fair, transparent, and socially responsible.
For players in the Western Cape, the WCGRB stands as the authority that guarantees safe access to legal and regulated gambling opportunities.