Mpumalanga Economic Regulator (MER)

Gambling and liquor regulation authority for Mpumalanga.

Betting Sites Regulated

Hollywoodbets logo
10bet logo
Playbet logo
Betfred logo
AllStars.bet logo
Bettabets logo
Jackpot City logo
Supabets logo
Playa Bets logo
SoccerShop logo
SunBet logo
LottoStar logo
Betbus logo
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Mandate & Oversight

  • Role Regulator of gambling and liquor in Mpumalanga, ensuring integrity and fair play across the province.
  • Scope Licenses and regulates casinos, bookmakers, bingo halls, route/site operators, and suppliers in Mpumalanga. Mpumalanga
  • Legislation Established under the Mpumalanga Economic Regulator Act, 2017.
  • Transformation Supports socio-economic growth, transformation, and employment through regulated gambling and liquor industries.
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Licensing & Complaints

  • Verify Licensed operators must display a valid MER licence number on their platforms or premises.
  • Complaints Disputes not resolved by operators can be escalated directly to the MER.
  • Illegal Sites Report unlicensed or offshore gambling websites targeting Mpumalanga players.
  • Player Tools All licensees must provide responsible gambling measures such as self-exclusion and deposit limits.
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Contact & Resources

Mpumalanga Economic Regulator (MER) — FAQ

Quick answers about MER licensing, verification, complaints, illegal gambling reports, and responsible play in Mpumalanga.

+Does the MER issue gambling licences in Mpumalanga?
Yes. The Mpumalanga Economic Regulator (MER) issues licences to casinos, bookmakers, bingo operators, route and site operators, and manufacturers or suppliers under the Mpumalanga Economic Regulator Act, 2017.
+How do I verify that a site is licensed by the MER?
Look for a valid MER licence number in the operator footer or at the physical premises, then confirm the details on the official MER website or public registers.
+Where do I send a complaint about an MER-licensed operator?
First raise the issue with the operator. If it is not resolved, escalate it to the MER with your account details, bet references, dates, and evidence. Complaint channels are listed on the MER website.
+What player protection tools must MER licensees provide?
Licensees must offer responsible gambling tools such as deposit limits, self-exclusion, and cooling-off periods in line with provincial requirements.
+How do I report suspected illegal or unlicensed gambling in Mpumalanga?
Collect supporting evidence like screenshots, URLs, timestamps, and bet IDs, then submit it to the MER. The regulator investigates illegal gambling and may work with law enforcement when needed.
+Where can I get responsible gambling support in Mpumalanga?
Call the South African Responsible Gambling Foundation (SARGF) helpline at 0800 006 008 or visit responsiblegambling.org.za. You can also check the MER website for local resources.

About Mpumalanga Economic Regulator (MER)

The Mpumalanga Economic Regulator (MER) is the statutory authority tasked with regulating all licensed gambling and liquor activities in the province of Mpumalanga. Established under the Mpumalanga Economic Regulator Act, the body ensures that gambling contributes positively to economic growth, public welfare, and responsible play. Beyond gambling, the MER also oversees liquor licensing, making it one of the most comprehensive regulators in South Africa.


🎯 Role and Responsibilities

The MER’s mandate extends across multiple industries, ensuring that all operators meet strict legal and ethical requirements. Its core responsibilities include:

  • Licensing & Approvals → Granting licences for casinos, bookmakers, bingo operators, route operators, and manufacturers/suppliers in Mpumalanga.
  • Compliance Monitoring → Conducting inspections, financial reviews, and audits to enforce compliance with provincial laws.
  • Enforcement → Identifying and prosecuting illegal gambling operations to safeguard players and the economy.
  • Public Protection → Promoting responsible gambling practices and ensuring vulnerable groups are shielded from exploitation.
  • Liquor Oversight → Regulating liquor trade in the province in line with broader socio-economic goals.

🛡️ Licensing, Safety & Trust

In Mpumalanga, only operators licensed by the MER may legally provide gambling services. This guarantees that:

  • Operators pass strict financial, ethical, and technical vetting.
  • All licensed businesses display valid MER licence numbers for transparency.
  • Players benefit from fair play, secure payouts, and clear dispute-resolution processes.
  • Complaints unresolved at operator level can be escalated directly to the MER.

By enforcing high standards, the MER builds a gambling environment that prioritises fairness, accountability, and trust.


📊 Research and Public Education

The MER plays a proactive role in research and awareness. Its contributions include:

  • Publishing reports on gambling revenue, economic impact, and licence activity.
  • Conducting studies to guide provincial government policy and strategy.
  • Running awareness campaigns on responsible gambling, including tools like self-exclusion and helplines.

🤝 Cooperation and Oversight

To strengthen oversight and protect the public, the MER partners with:

  • Provincial Government of Mpumalanga — ensuring regulated industries support socio-economic development.
  • Law Enforcement Agencies — curbing illegal operators and enforcing penalties.
  • Industry Stakeholders — promoting transformation and sustainability in the regulated sectors.
  • Responsible Gambling Foundations — advancing public education and harm minimisation programmes.

📌 Why the MER Matters to Players

For players in Mpumalanga, the MER provides the assurance that all licensed gambling is fair and safe. This means:

  • Access only to legal casinos, bookmakers, and online platforms.
  • Transparent and verified results with reliable payouts.
  • Protection against illegal or fraudulent operators.
  • Ongoing access to responsible gambling tools and resources.

🏁 Final Word

The Mpumalanga Economic Regulator plays a dual role in shaping both the gambling and liquor sectors of the province. For players, it ensures that gambling is fair, transparent, and conducted under strict provincial oversight. By licensing and monitoring operators, supporting responsible play, and safeguarding the public interest, the MER ensures that gambling in Mpumalanga contributes to both entertainment and economic growth while protecting consumers every step of the way.



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