Northern Cape Gambling Board (NCGB)

Official authority for gambling regulation in the Northern Cape.

Betting Sites Regulated

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Mandate & Oversight

  • Role Regulator of all gambling and betting across the Northern Cape province, from urban hubs like Kimberley to smaller towns and rural communities.
  • Scope Licenses and monitors casinos, bookmakers, limited payout machines (LPMs), and betting platforms within the Northern Cape. Northern Cape
  • Legislation Established under the Northern Cape Gambling Act.
  • Development Supports transformation, responsible gambling, and socio-economic development linked to regulated gambling in the province.
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Licensing & Complaints

  • Verify All operators must display a valid NCGB licence number on their platforms and premises.
  • Complaints Players can escalate unresolved disputes directly to the Northern Cape Gambling Board.
  • Illegal Sites Report unlicensed or offshore operators targeting Northern Cape residents.
  • Player Tools Licensed operators must provide responsible gambling tools such as self-exclusion and deposit limits.
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Contact & Resources

Northern Cape Gambling Board (NCGB) – FAQ

Quick answers about NCGB licensing, verification, complaints, illegal gambling reports, and responsible play across the Northern Cape (Kimberley and surrounding regions).

+Does the NCGB issue gambling licences in the Northern Cape?
Yes. The Northern Cape Gambling Board (NCGB) issues licences to bookmakers, casinos, limited payout machine (LPM) route operators, bingo and betting platforms in line with provincial legislation.
+How do I verify that a site is licensed by the NCGB?
Check for a valid NCGB licence number in the operator’s footer or on-premises signage, then confirm via the official NCGB website at ncgb.co.za or by contacting the Board directly.
+Where do I send a complaint about an NCGB-licensed operator?
First raise the issue with the operator. If it remains unresolved, escalate it to the Northern Cape Gambling Board with your account details, bet references, dates, and supporting evidence. Email enquiry@ncgb.co.za or call 081 761 9101.
+What player protection tools must NCGB licensees provide?
Licensees must offer responsible gambling tools such as deposit limits, self-exclusion, and cooling-off options, and must handle player funds and payouts transparently under licence conditions.
+How do I report suspected illegal or unlicensed gambling in the Northern Cape?
Collect evidence (screenshots, URLs, timestamps, bet IDs) and submit it to the NCGB via enquiry@ncgb.co.za or phone 081 761 9101. The Board investigates and may collaborate with law enforcement.
+Where can I get responsible gambling support in the Northern Cape?
Call the South African Responsible Gambling Foundation (SARGF) helpline at 0800 006 008 or visit responsiblegambling.org.za. You can also ask NCGB for guidance on available support.

About Northern Cape Gambling Board South Africa (NCGB)

The Northern Cape Gambling Board (NCGB) is the statutory authority responsible for regulating the gambling industry across South Africa’s largest but least densely populated province. Operating under the Northern Cape Gambling Act, the Board plays a crucial role in balancing economic opportunity with social protection. Its mandate extends to licensing and overseeing bookmakers, limited payout machine operators, casinos, and betting platforms while safeguarding communities from harmful and illegal gambling practices.


🎯 Role and Responsibilities

The NCGB’s work reflects the unique geographic and socio-economic environment of the Northern Cape. Its responsibilities include:

  • Licensing & Approvals → Issuing licences to casinos, bookmakers, limited payout machine (LPM) route operators, and betting platforms to ensure they meet strict provincial requirements.
  • Compliance Monitoring → Conducting inspections, audits, and regulatory checks to confirm adherence to licence conditions and responsible gambling standards.
  • Enforcement → Identifying, investigating, and shutting down illegal gambling operators that exploit players or harm the regulated sector.
  • Consumer Protection → Providing mechanisms for dispute resolution and ensuring transparency in winnings, payouts, and operator conduct.
  • Socio-Economic Impact → Encouraging transformation, local economic growth, and community development through the regulated gambling industry.

🛡️ Licensing, Safety & Trust

In the Northern Cape, only operators licensed by the NCGB are legally authorised to conduct gambling activities. This licensing framework ensures that:

  • Players interact only with vetted and financially sound operators.
  • Licence details for casinos, LPMs, and betting platforms are available for public verification.
  • Disputes or complaints can be escalated to an impartial regulatory authority.

By maintaining these standards, the NCGB ensures that gambling remains both a safe leisure activity and a driver of economic value within the province.


📊 Research and Public Education

Beyond licensing and regulation, the NCGB also invests in awareness and policy support initiatives:

  • Market Research → Publishing insights into provincial gambling activity, revenues, and impacts on communities.
  • Policy Support → Advising the Northern Cape Provincial Government with evidence-based recommendations for responsible industry growth.
  • Awareness Campaigns → Promoting responsible gambling, raising awareness of the dangers of unlicensed operators, and educating players about their rights and available protection tools.

🤝 Cooperation and Oversight

The NCGB enhances its effectiveness through collaboration with key partners:

  • Provincial Government → Ensuring gambling contributes to economic development and community upliftment.
  • Law Enforcement → Targeting illegal gambling operations, especially in rural and small-town areas.
  • Industry Partners → Encouraging transformation, compliance, and corporate social responsibility initiatives.
  • Responsible Gambling Organisations → Partnering with counselling and education services to help those affected by problem gambling.

📌 Why the NCGB Matters to Players

For Northern Cape players, the NCGB provides:

  • Legal access to regulated casinos, bookmakers, and betting platforms.
  • Confidence that games are fair, payouts are honoured, and complaints are heard.
  • Protection against illegal or fraudulent gambling operations.
  • Access to responsible gambling resources and education across the province.

🏁 Final Word

The Northern Cape Gambling Board plays a vital role in protecting players and guiding the development of a fair and responsible gambling sector in the province. By balancing industry growth with community safeguards, the NCGB ensures that gambling remains both an entertainment option and a contributor to the local economy. For players, choosing an NCGB-licensed operator means betting with trust, security, and confidence.



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