Responsible Gambling Foundation (SARGF)

National program promoting responsible gambling & player protection.

πŸ›‘οΈ

Mission & Services

  • Role Independent foundation dedicated to responsible gambling and reducing gambling-related harm in South Africa.
  • Scope 24/7 counselling, prevention education, research, and industry training under the National Responsible Gambling Programme. National
  • Services Helpline & WhatsApp support, referrals to professional treatment, school/workplace awareness, operator training.
  • Who It Helps Players, families, communities, and operators seeking guidance on responsible play.
🎧

Support & Referrals

  • Helpline 0800 006 008 β€” free, confidential, 24/7.
  • WhatsApp 076 675 0710
  • Training Responsible gambling training for operators and staff (enquiries via website).
  • Materials Educational collateral available on request for awareness campaigns.
πŸ“ž

Contact & Resources

South African Responsible Gambling Foundation (SARGF) β€” FAQ

Key answers on getting help, confidentiality, WhatsApp support, services, family assistance, and self-exclusion in South Africa.

+How do I get help right now?
Call the 24/7 National Responsible Gambling Helpline on 0800 006 008 for free, confidential counselling and referral to treatment. More resources at responsiblegambling.org.za.
+Is support free and confidential?
Yes. Counselling is free of charge and confidential. Where needed, SARGF refers callers to face-to-face treatment within its national professional network.
+Can I use WhatsApp to talk to someone?
Yes. Message SARGF on WhatsApp at 076 675 0710 for assistance and guidance.
+What services does SARGF provide?
Prevention education, confidential counselling, referrals to treatment, research on gambling-related harm, and responsible-gambling training for operators and staff.
+I’m worried about a family member β€” what should I do?
Call 0800 006 008 for advice tailored to families, including ways to set boundaries, find counselling, and access additional support.
+Where can I learn about self-exclusion and safer play tools?
The helpline can guide you through self-exclusion and other protection tools (deposit limits, time-outs) available from licensed operators in South Africa.

About South African Responsible Gambling Foundation (SARGF)

The South African Responsible Gambling Foundation (SARGF) is the country’s leading independent organisation dedicated to addressing problem gambling and promoting safe, informed play. Established in 2000 as part of a public–private partnership, the Foundation operates under the guidance of the National Responsible Gambling Programme (NRGP). Its mission is to balance the enjoyment of gambling as leisure with protecting individuals, families, and communities from gambling-related harm.

🎯 Role and Responsibilities

The SARGF’s work goes beyond advocacy β€” it delivers research, education, and direct support services. Its responsibilities include:

  • Prevention & Education β†’ Delivering awareness programmes in schools, communities, and workplaces.
  • Treatment & Counselling β†’ Offering free, confidential help through the National Responsible Gambling Helpline and professional counselling services.
  • Research & Monitoring β†’ Publishing data on gambling trends and evaluating the effectiveness of harm-reduction measures.
  • Policy Engagement β†’ Advising regulators, government, and industry stakeholders to ensure responsible gambling remains a priority across South Africa.
  • Industry Training β†’ Equipping casino and betting operators with tools and training to identify and assist problem gamblers.

πŸ›‘οΈ Licensing, Safety & Trust

While the SARGF is not a licensing authority, it plays a vital complementary role in maintaining a safe gambling environment nationwide. It ensures that:

  • Operators commit funding and resources to responsible gambling initiatives.
  • Consumers have access to accurate information and practical protection tools.
  • Industry training programmes enforce awareness of early risk signs.
  • Players know they have a trusted, independent organisation to turn to for assistance.

Through these measures, the Foundation ensures that responsible gambling is not just a principle, but an everyday practice across South Africa.

πŸ“Š Research and Public Education

The SARGF is well-known for its evidence-driven approach:

  • Research Studies β†’ Tracking gambling behaviours, risks, and prevalence of problem gambling in South Africa.
  • Public Campaigns β†’ Running multilingual campaigns to raise awareness about self-exclusion, helplines, and healthy gambling habits.
  • Policy Guidance β†’ Providing government and regulators with recommendations to enhance player protection.

🀝 Cooperation and Oversight

The SARGF operates through partnerships and collaboration:

  • Government & Regulators β†’ Supporting the National Gambling Board and provincial gambling boards with responsible play frameworks.
  • Industry Operators β†’ Ensuring casinos and betting sites provide responsible gambling information and self-exclusion options.
  • Healthcare & NGOs β†’ Partnering with counselling and mental health professionals to support affected individuals and families.
  • International Networks β†’ Contributing to global research and learning from international best practices.

πŸ“Œ Why the SARGF Matters to Players

For South African players, the SARGF provides:

  • Free and confidential counselling through the National Helpline (0800 006 008).
  • Practical education on how to gamble responsibly.
  • Support for families and communities impacted by gambling addiction.
  • Assurance that gambling operators are contributing to harm-reduction initiatives.

🏁 Final Word

The South African Responsible Gambling Foundation (SARGF) plays a unique and essential role in ensuring gambling in South Africa remains safe, informed, and socially responsible. By combining research, education, treatment, and advocacy, the Foundation provides players with tools to enjoy gambling responsibly, while protecting communities from harm. For anyone in need, SARGF is a trusted partner committed to responsible gambling South Africa.



Popular Sites

Scroll to Top